Aylo agents take feedback and adjust real-time, putting your team in the driver's seat. Each agent's performance is measured by ROI, NPS and relevant business metrics, so you can promote or demote them depending on business goals.
Controls you can trust. Metrics to grow your business.
Aylo agents move metrics that matter
Transparent plans that scale with your business
For small, nimble teams
Larger teams that demand more
Companies with the most complex needs
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On your dashboard, you'll get a 360-degree view of each agent's performance. If an agent is performing well across NPS, for example, you can promote them to respond to more tickets, or a certain subset of tickets, or a certain subset of clients.
We ingest data for each client, including their spending history, and compare it to future purchases.
You have a few options. You can continue training the agent to perform better, demote the agent to a lower level, or you can choose to welcome a new agent to the team.